British Airways bosses have apologised after telling cabin crew what bras to wear under their new uniforms after comments were made by passengers.
The new uniform line launched in October includes a blouse option for female staff; however undergarments can be seen through it due to the transparent material.
Crew members have complained that wearing the blouse has led to some passengers commenting on their visible underwear, sparking input from union officials as some staff threatened to walk out over the “humiliating fiasco”.
The Sun reported cabin crew felt humiliated after being “asked multiple questions by travellers about their bra”.
Staff has shared snaps online of their bras being visible through the blouse, British fashion designer Ozwald Boateng having designed the new uniforms.
Prior official guidance suggested that undergarments “should be plain white or nude, with no lace, patterns or writing”, however bosses have since backed down, removing the provisions on what underwear staff wear.
The British Airlines Stewards and Stewardesses Association told staff: “The eagle eyes amongst you may have noticed that the ‘Underwear’ Standard that was somehow to be applied to Female Ground Staff and Cabin Crew, has mysteriously but thankfully disappeared.
“That we even had to raise this issue at all beggars belief.”
British Airways told The Sun that they “removed a recommendation from our uniform guidelines and will continue to listen to our colleagues about what works best for them”.